Ken Jervis Kia - The award winning team
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Visits since 11/2/2010

Customer Feedback

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NameLocation 
Mr EatonLeek "Excellent service and looked after brilliantly. I wish I had found you years ago. Thanks for everything and see you again."
Mrs WheeldonStoke "Your receptionists catered for my every need. I enjoyed the couple of hours in the leisure centre. Thank you."
Miss JohnsonStoke "I would like to say that everyone at Ken Jervis are courteous and helpful, and I'm glad I voted for you. I will certainly be getting another car from you next year. Everyone is wonderful. I cannot praise Ken Jervis enough. I feel like part of the Ken Jervis family."
Mr Anthony UsherSunderland "Dear Sirs, May i just take this opportunity to say how impressed i am with your level of customer care, I bought a Kia Sorento from your dealership last year (may 2009), and have been delighted with every aspect of your service. Your salesman (mike ?) was as good as his word everything he said he would do ,he did, I could not have been more pleased with the deal he gave me, and since then i have had numerouse letters and phone calls to keep me informed, and see if everything is ok, the latest letter was reminding me of a service due this year, and offering me a FREE day at a health and fitness club while my car was being serviced, If only i lived closer i would gladly take up the offer, unfortunately i live to far away so will have to make do with a sub standard dealership. Anyway please pass on my congratulations and thanks to all at Ken Jervis, A great experience! "
Mrs ChallinorStoke "First class service as always, door to door by Barry your driver - Top man."
Mrs Bennett-Smithstoke on trent "we have always recieved good service from all staff and they communicate well with customers,"
Mrs Bakerstoke "as always everyone has been friendly and very helpful - first class service by all..."
Mr. JonesStoke "The Ken Jervis Kia aftersales support were fantastic when I needed help"
Mr Mark EdgeCheddleton "I can not praise the team at Ken Jervis enough, from day one the customer service has been fantastic, A recent minor fault was dealt with very professionally by the service manager Andy who went the extra mile to keep the customer happy, This was backed up by the service reception team Kelly and Joss who kept me informed on progress. Everything is covered to make the customer experience a good one including the courtesy call after a service visit to check all is well, Thankyou your efforts are appreciated. "
Mr DaviesMerseyside "We have been exceptionally pleased with the after care service received from Ken Jervis which is why we chose to travel to you for this service of the car. Much appreciated and excellent customer service. "
Mr CotterStafford "Ken jervis made my visit perfect, all staff were fantastic, would recommend to everyone"
Jan ThorpeStafford "After the excellent service from Andy Southwick (service manager) yesterday I didn't want my experience going without praise and thanks. 110% dedication a credit to your dealership. "
Mr WashingtonStoke-On-Trent "A service of the best quality, second to none! Looking forward to the next visit."
Mrs RuscoeStoke-On-Trent "I am extremely happy with the service recieved from booking the car in right to recieving the car back. The driver who collected the car was most helpful. "
Mr HoughMacclesfield "Ken Jervis after service- very high standard"
Mr WilliamsonBirkenhead "Always a pleasure coming back to the showroom. Wonderfully polite staff and great service."
Kenneth HandLongton "Just to thank Mike for the way he looked after me when I purchased my Picanto. Over the moon with the car, would recommend Ken Jervis to anybody. Great people to deal with, many thanks to you all"
Mr. SmithDerby "Ken Jervis Service was second to none, my car will be going back next year"


Ken Jervis Limited - Cobridge Road, Hanley, Stoke On Trent, Staffordshire, ST1 5JU
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