• Ken Jervis Kia in Stoke-on-Trent has been awarded the Kia Customer Experience Award
• The award recognises excellent customer overall satisfaction amongst customers from the Stoke-on-Trent area
is celebrating its 2017 success, having won the Kia Customer Experience Award, announced at Kia’s National Dealer Conference. Simon Hetherington, Kia’s Commercial Director, visited Ken Jervis Kia to congratulate them on the dealership’s outstanding performance in customer experience.
David Norwood, Managing Director at Ken Jervis Kia, commented on winning the award: “We had a really successful 2017 with some amazing new models from Kia including the all-new Kia Stonic, which the people of Stoke-on-Trent loved. We really care about the work we do and that comes across in our service to our customers. We pride ourselves on delivering outstanding customer experience, so to win this award means a lot to us. It’s a great start to 2018 and we’re looking forward to the year ahead.”
Simon Hetherington at Kia Motors (UK) Ltd. commented: “2017 was a hugely successful year for Kia and it’s all down to the hard work of our UK dealer network. As a brand, we pride ourselves on giving each and every one of our customers the care and support they need, and we’re extremely proud of each of the dealerships that achieved excellent results in 2017, including Ken Jervis Kia”