- Have you dealt with Ken Jervis Kia before?
- What stimulated you to visit on this occasion?
- How quickly were you welcomed when you visited our site?
- How satisfied were you with the salesperson who dealt with you?
- If you were part exchanging a car, were you satisfied with the value offered?
If no, please explain why:
- How satisfied were you with the overall deal?
If you were unsatisfied, please explain why:
- How satisfied were you with the promptness of response to e-mail or telephone calls?
- How satisfied were you with the overall experience with Ken Jervis Kia?
- What made you change your mind on purchasing from Ken Jervis?
- Are you still looking to purchase a vehicle?
If so, when?
Any further comments?
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